480-897-9515 main number
480-897-9515 x 2513
Madeline Carney, Medical Records
Given how disastrous for sick prisoners the Wexford takeover was in July 2012, please make sure that if you have a loved one in prison both you and they know their health care rights. As mentioned earlier, I'm not real optimistic they'll be any improvement over Wexford, so steel yourselves, now, to have to fight for them. I'm not an attorney, but I can direct you to some who can offer professional help if you have resources. If you don't, I can help you help yourselves, I hope. I'll try, anyway, so contact me if you need to access some support or concrete assistance navigating the AZ DOC, or if you have major human rights violations in custody to report - I'm tracking that kind of thing:
As for what to arm yourselves and imprisoned loved ones with:
1. First, read and send prisoners my October 23 Health Care letter (sorry, it needs to be updated with Corizon's info will do that ASAP), here:
3. This is the AZ DOC Policies page where the most recent policies are posted. Click on the links for DO 1101: Access to Health Care, and DO 802: Grievance Procedure, and whatever else seems to pertain, given your situation, and send them to your loved one in AZ DOC whether they need them now or not. Download these as PDF files, then - unless you're dealing with vision issues - print 2 pages to a side for economy.
4. Here are the chapters to the Columbia University Jailhouse Lawyers Manual that prisoners will especially need as well, if fighting for health care rights. They'll need other chapoters as their battle advances, so keep the TOC link handy.
The AZ DOC street address, for registered, return-receipt mail (better than certified, I'm told), is 1601 W. Jefferson St. PHX, AZ 85007.
Inmate Health Care at the Arizona Department of Corrections is provided by Corizon (www.corizonhealth.com).
Corizon clinicians maintain open dialogue with our patients about their health. If a patient has questions or a health concern, they may submit a Health Needs Request (HNR) Form, which will be addressed in a timely manner. We also encourage our patients to have open conversation with loved ones regarding health conditions and behaviors that can optimize their health.
In an effort to respond to inquiries from loved ones regarding our patients, we provide "Constituent Services" to address questions or concerns. Family members or friends may:
- Ask questions about Corizon's medical policies
- Report a patient's serious health-related conditions
- Request patient-specific health information
Each patient's health information is protected by law, so in order for any information to be released, the patient must have a current, signed release form on file giving Corizon permission to share health information with the family member or friend. With the appropriate documentation, Corizon strives to respond to inquiries within one business day.
For Health Information Access, please use the following contact information: